TANYA SCHMIDT

Managed multiple simultaneous client accounts in QuickBooks Online, handling accounts payable, accounts receivable, reconciliations, financial reporting, and billing processes.

Served as a trusted financial advisor to small business owners, translating complex financial information into accessible language and guiding clients through intricate processes.

Maintained strict confidentiality and ensured consistent accuracy of financial data in a remote, self-directed environment with zero supervision.

Managed all operational aspects of a renovation company, encompassing job walks, scope development, bid preparation, scheduling, procurement, and billing while maintaining a clean safety record.

Earned the Nextdoor Neighborhood Favorite award, recognized for consistent, trustworthy service and genuine investment in community wellbeing.

Provided pro bono and reduced-fee home repair services, coordinating donated materials from local businesses and hardware stores to support community needs.

Built a robust client base entirely through referrals and repeat business, cultivating a reputation for clear communication, meticulous follow-through, and highest job standards.

Established comprehensive home office and computerized filing systems, reconciling and managing 6 active bank accounts to streamline financial operations.

Automated all bill payments and financial processes, enabling a client to manage a second home abroad without concern.

Managed warehouse inventory for a residential home staging operation, tracking assets and preparing up to 10 properties simultaneously for market presentation.

Handled full fleet management for personal and company vehicles, including titling, registration, insurance, inspections, and maintenance scheduling.

Managed customer order intake, invoicing, and equipment rental processing for 50+ accounts in a fast-paced industrial environment, ensuring precision and rapid turnaround.

Streamlined workflow processes to efficiently handle high-volume transactions, contributing to timely service delivery and client satisfaction.

Managed an average of $7-8 million in accounts receivable, consistently achieving 92–96% collection rates, a significant increase from 77% through relationship-based outreach and strategic account management.

Raised customer satisfaction by 14% by redesigning client follow-up workflows and prioritizing proactive resolution, reducing disputes and fostering positive relationships.

Served as the primary contact for high-volume client communications, handling routine inquiries to escalated disputes via phone, email, and in-person, ensuring clear and empathetic communication.

Administered critical financial documentation, including contracts, billing, and AIA documents; meticulously filed lien notices and releases, and collaborated with attorneys to resolve complex accounts.

Ensured strict regulatory adherence by completing annual Texas Construction Lien Law training, maintaining full compliance with legal statutes related to collections.

Promoted to Alarm Administrator, demonstrating exceptional performance, reliability, and the ability to quickly master new systems and work independently.

Managed administrative tasks related to alarm systems, ensuring efficient operation and support for client services.

Recruited directly by the Engineering Manager based on demonstrated ability to manage complex, multi-stakeholder environments effectively.

Championed, procured, and led the full plant-wide Micromain CMMS implementation, training all staff from ownership to field crews.

Catalogued over 20,000 assets in 60 days following Micromain HQ training, enhancing asset management efficiency.

Sorted and entered over 150,000 unmanaged engineering drawings into a structured document control system, restoring complete organizational clarity and accessibility.

Managed purchasing and expediting processes for the construction and engineering departments, ensuring timely acquisition and delivery of materials.

Supported the Kaneka Texas coker unit rebuild by building a comprehensive project database and meticulously entering all emails, documents, drawings, RFPs, and meeting minutes.

Ensured all documentation adhered strictly to ISO 9000 & 9001 standards, enhancing project quality and compliance.

Demonstrated exceptional performance that directly led to being hand-picked by the Engineering Manager to follow him to DuraTherm.

Managed purchasing, expediting, material scheduling, and document control across multiple simultaneous construction and engineering projects.

Ensured timely acquisition and delivery of materials, contributing to project efficiency and adherence to timelines.

Promoted to manage 26 active and inactive Shell environmental sites, demonstrating increased responsibility and project oversight.

Performed analytical data entry and generated comprehensive groundwater and soil sampling reports, ensuring accurate environmental monitoring.

Self-taught AutoCAD in three weeks, demonstrating rapid learning and technical proficiency.

Updated all I&E drawings based on red-line revisions and as-builts, ensuring accuracy and compliance with engineering specifications.

Completed an I&E course at College of the Mainland, further enhancing technical drafting skills.

Managed comprehensive office operations, overseeing accounts payable, accounts receivable, timekeeping, and payroll functions.

Ensured efficient financial record-keeping and administrative support for daily business activities.

Managed safety databases for over 1,200 employees during a 7-month turnaround, ensuring comprehensive record-keeping and compliance.

Administered OSHA 300 logs, Job Safety Analyses (JSAs), and Personal Protective Equipment (PPE) records.

Conducted new-hire orientations, ensuring all employees were informed of safety protocols and procedures while working 7/12s.

Managed subcontractor reports, ensured meticulous document control, and handled timekeeping and payroll functions.

Provided essential administrative support to project operations, contributing to efficient workflow and record management.